Break-Through Impact ...
Strengthen Business Relationships with ‘WOW’ 

• A gift presented at the right moment, creates a dramatic ‘WOW’ moment
  - This is a powerful and effective demonstration of your appreciation for your client

• It’s important to think of the closing gift as a a crescendo moment - rather than it standing on it’s own, this benefits from being a final celebration of a series of ‘WOW’ moments

• Design your client engagement to incorporate the following 3 undeniable ‘WOW’ factors
  - Each builds on the previous …

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Critical ‘WOW’ Factors to guide your Relationship 'WOW' Impact ...

1. Quality is in the eye of the beholder 

    ‘WOW’ your client
     - Support discovery of the facts that REALLY matter to your client, NOT you! 

      •  Guide your client to discern what matters most 

      •  Filter IN what your clients want more of and filter OUT anything that lacks relevance

      •  Clarify and prioritize your client's choice points 

2. Save precious time - ‘WOW’ your client   
     - Anticipate obstacles, simplify and remove bottle necks that limit progress for your client

3. Less perspiration with more inspiration is the key 

    ‘WOW’ your client - Set your client up to win, especially in the face of unexpected 

     • Embrace human fallibility 

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• Realistically, people can be counted on to do what they say they are going to do only 80% of the time

• The remaining 20% benefit from having safety nets

• Support people in falling FORWARD ,,,

     •  Disclose the common failure points - provide fail-proof solutions

    • Make it easy to follow through on what’s important 

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• Provide a critical task time line - Outline what needs to be done by when

• Send friendly reminders

• Create strategic quality checks for things that really matter
  - And, ensure they do get completed in a timely manner

Create ‘WOW’ with greater ease and enjoyment …

Invite Sibylle or Sally to facilitate ‘WOW’ Factor training